Last updated July 12th, 2023

Thank you for choosing to be part of our community at Skincoach SL and Skincoach, Inc. (“Company”, “we”, “us”, or “our”). If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@skincoach.com.

In our Privacy Policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Apps and our Service.

This Privacy Policy applies your use of any online service location that posts a link to this Privacy Policy, and all features, content, and other services that we own, control, and make available through such online service location, including, but not limited to www.skincoach.com and www.myacnie.com (“Sites”), and our application(s) (“Apps”), (we refer to them collectively in this Privacy Policy as the “Service”).

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. WHAT INFORMATION DO WE COLLECT?

Information You Provide

In Short: We collect information you provide directly via the Service, such as when you register an account, update your profile, access our content, make a purchase, contact customer support, or apply for a job. We may use Service Providers (defined below) to collect this information. We may also collect information regarding your mobile device, when you use our Apps.The information we collect includes information that identifies you personally (whether alone or in combination). Some examples of information we collect include the following:

  • Contact Data. We collect your first and last name, e-mail address, postal address, phone number, and other similar contact data.

  • Credentials. We collect passwords, password hints, and similar security information for authentication and account access. references.

  • Demographic Data. We collect demographic information such as your age, gender, and country.

  • Payment Data. We collect data necessary to process your payment if you make a purchase, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

  • Profile Data. We collect your username, interests, favorites, and other profile data.

  • Contacts. We collect data about your contacts in order to fulfill a request by you, such as finding your contacts on the Service or inviting your contacts to join the Service. Such functionality is only intended for United States (“U.S.”) residents. By using this functionality, you acknowledge and agree that both you and your contacts are based in the U.S. and that you have your contacts’ consent for us to use their contact information to fulfill your request.

  • Content. We collect the content of messages you send to us, such as feedback and product reviews you write, or questions and information you provide to customer support. We also collect the content of your communications as necessary to provide you with the services you use. For example, if you chat with another user through the Service, we need to collect the content of that chat to display it to you and the other user as you direct.

  • Resume Data. We collect data as necessary to consider you for a job opening if you submit an application to us, such as your employment history, transcript, writing samples, and

You may choose to voluntarily submit other information to us through the Service that we do not request, and, in such instances, you are solely responsible for such information.

2. HOW DO WE USE YOUR INFORMATION?

n Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent, including to:

To exercise any of these rights, contact us as set forth in the section entitled “Contact Us” below and specify which right you intend to exercise. We will respond to your request within 30 days. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfil the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

If you have any issues with our compliance, you have the right to lodge a complaint with an EEA supervisory authority.